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From : Shashank Chatterjee
Subject: New India Assurance's Overseas Mediclaim Policy
Mercury International, UK, the SOLE authorised agent for handling claims of New India Assurance, has REFUSED to process any claims from New India Assurance for non-payment of dues.
Therefore, all those who have bought or plan to buy a policy from New India Assurance could in in big trouble, like I am.
I am trying desparately to seek help from New India Assurance who refuse to do anything.
Shashank Chatterjee
Sunnyvale, CA, USA
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Mercury Internationals' Mail:
We are very sorry to hear that your mother passed away. Please accept our sincere condolences.
Regarding the claim, we must advise you that our present the claims department are unable to process any claims at all from your insurance company, due to non-payment of fees from the insurers to Mercury. You may wish to refer back to your insurers regarding this, as we believe they are aware of the situation.
Should you wish to correspond further about this, the correct e mail address would be indiaclaims@mercuryint.co.uk
Best regards,
Assistance Department, UK.
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