Medical Accident & Sickness Expenses**
(Outside India)
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Documents Required*
- Claim form
- Doctor’s report
- Original Admission/discharge card
- Original Bills/Receipts/Prescription
- Original X-ray reports/ Pathological/ Investigative reports
- Copy of passport/Visa with Entry & exit stamp
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Procedure
- Please contact our Service Center at the number given above and obtain a Claim Form from them and fill in. It is necessary to obtain the attending physician’s signature on the Form.
- Please collect all bills/receipts/invoices.
- Send all documents to our Corporate Office at the address given below.
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Loss of Baggage
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Documents Required*
- Claim form
- Copy of passport/Visa with Entry & exit stamp
- Copies of Baggage Tags
- Original Bills/Receipts/Prescription
- Copies of Correspondence with the Airline authorities/Others about loss of checked baggage
- Property Irregularity Report (obtained from Airline)
- Details of compensation received from Airlines/Other authorities, if any
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Procedure
- Intimate the airline about your loss and lodge complaints
- Claim Form can be obtained from our Service Center
- Fill in the Claim Form and send all documents to our Corporate Office at the address given below
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Delay of Baggage
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Documents Required*
- Claim form
- Copy of passport/Visa with Entry & exit stamp
- Copies of Baggage Tags
- Original Bills/Receipts/Prescription
- Copies of Correspondence with the Airline authorities/Others about loss of checked baggage
- Property Irregularity Report (obtained from Airline)
- Original bills/receipts/invoices pertaining to expenses incurred/purchases made during the delay period
- Details of compensation received from Airlines/Other authorities, if any
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Procedure
- Intimate the airline about your loss and lodge complaints
- Claim Form can be obtained from our Service Center
- Fill in the Claim Form and send all documents to our Corporate Office at the address given below
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Trip Delay
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Documents Required*
- Claim form
- Original Bills of purchases made/ Expenses incurred during the period of delay
- Copy of Ticket & Boarding Pass
- Copies of Correspondence with the Airline authorities/Others about loss of checked baggage
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Procedure
- Claim Form can be obtained from our Service Center
- Fill in the Claim Form and send all documents to our Corporate Office at the address given below
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Loss of Passport
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Documents Required*
- Copy of new passport
- Copy of previous passport (if available)
- Original bills/invoices of expenses incurred for obtaining a new passport
- Copy of FIR/ Police Report
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Procedure
- File a complaint with the local police.
- Contact with the Indian Embassy, where ever necessary.
- Submit all documents to our Corporate office at the address given below, along with a detailed statement.
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Personal Liablilty
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Documents Required*
- Full statement of the facts in writing.
- Witness statements.
- Any other documents relevant to the incident, including Summons, Legal Notice etc.
- Any other information you would like to share with us.
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Procedure
- Inform our Corporate Claims Dept. immediately (at the address given below) giving full details of the incident
- Do not commit any benefit/compensation or enter into any agreement.
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Hijack
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Documents Required*
- Full statement of the facts in writing.
- Witness statements.
- Airline correspondence (copy of Passenger List etc.)
- Copy of ticket/ Boarding Pass
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Procedure
- Claim Form can be obtained from our Service Center
- Fill in the Claim Form and send all documents to our Corporate Office at the address given below
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Accidental Death & Dismemberment
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Documents Required*
- Tata AIG Claims Department will advise on documentation, upon receipt of claim notification.
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Procedure
- Collect all documents pertaining to the loss including correspondence with Carrier and send to Corporate Office at the address given below.
- Claim Form can be obtained from our Service Center
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